How to reduce a data breach and cybersecurity risks on AI with DoxAI: Australia first playbook

Australian organisations face a tough reality. Notably, in 2024 the Office of the Australian Information Commissioner recorded 1,113 notifiable data breaches. This was the highest annual total since mandatory reporting began. There were 518 in January to June and 595 in July to December.

Furthermore, the Australian Signals Directorate logged 87,400 cybercrime reports in FY2023 to 2024 and answered 36,700 hotline calls.

Moreover, business email compromise losses reached about 84 million dollars, with more than 55,000 dollars per confirmed incident on average. Meanwhile, in 2025, high profile cases such as the Qantas contact centre incident, which affected data of up to six million customers, kept the issue on the front page.

This post explains how breaches happen, what compliance demands, and how DoxAI reduces data breach and cybersecurity risk with end to end workflow automation, agentic workflows and AI agents for finance, legal, professional services and healthcare.

The breach story in Australia email error and exposure

Email remains risky. The Office of the Australian Information Commissioner (OAIC) reports show human error is a recurring cause, including wrong recipient emails, failure to BCC and failure to redact. Malicious attacks continue to rise, including phishing, credential compromise and ransomware. Australian Signals Directorate business trends confirm that email compromise and business email compromise are top incidents with material losses and disruption .

Remote and hybrid work widens the attack surface. Home and public networks often lack corporate safeguards, which lifts the risk of credential theft and account takeover that frequently begins in the inbox .

What it costs and why prevention pays

Self reported average losses per cybercrime incident were $49,600 for small businesses, $62,800 for medium businesses and $63,600 dollars for large businesses in FY2023 to 2024. Business email compromise alone cost Australian organisations about $84 million with more than $55,000 per confirmed case on average . Cutting even a handful of preventable email driven incidents improves risk and margin.
Australia faces mounting cyber risk, with the average data breach now costing AUD 4.26 million which is a 27 per cent rise since 2020 according to IBM’s Cost of a Data Breach report.

Compliance guardrails you must meet

Australian regulators expect privacy by design. The Australian Privacy Principles govern collection, use, disclosure and security of personal information under the Privacy Act 1988. If you handle Tax File Numbers the Privacy TFN Rule 2015 sets strict rules for collection, storage, use, disclosure, security and disposal. Breaches can be an interference with privacy under the Act . The Notifiable Data Breaches scheme sets out when and how you must notify affected individuals and the Commissioner after eligible breaches .

The implication is clear. Reduce reliance on unsecured networks, email attachments and manual handling. Build evidence into routine work with audit trails, approvals and redaction logs.

Reduce breach risk with a secure pattern then automate it

Here is the pattern that lowers risk and simplifies audit

1. Intake. Collect documents and data via a secure portal, not email.
2. Cybersecurity risk assessment for AI.
3. Fraud Check.
4. Categorise & Classify. Split and label files automatically to prevent mis filing.
5. Extract. Turn unstructured content into structured fields for core systems.
6. Validate. Cross check totals, dates, IDs and anomalies at the gate.
7. Redact. Share client safe copies with TFNs and other identifiers masked.
8. Sign and witness. Capture eSignatures and eWitnessing with full evidence.
9. Archive. Store with retention, legal hold and access controls.
10. Orchestrate. Let AI agents move work to done under policy and logs.

DoxAI productises each step with efficiency, accuracy and compliance.

How DoxAI reduces data breach and cybersecurity risk product by product

Cybersecurity risk Assessment for AI Projects

What it does: Independent cyber risk assessments and continuous monitoring across your organisation and key suppliers, with risk scoring, compliance and resilience reporting, and prioritised remediation in one dashboard.
Risk reduction: Surfaces misconfigurations, third party exposure and control gaps early, so you can fix the highest risk issues first and show clear oversight to boards and auditors.
Use it for: baseline assessments for AI projects, supplier and portfolio reviews, regulatory readiness, and ongoing risk posture tracking.

Prompt Guarding AI

What it does: Applies policy based controls to AI use by monitoring prompts and outputs, isolating context, enforcing allow lists for tools and data, and adding approval steps for sensitive actions.
Risk reduction: Blocks prompt injection and data leakage, reduces unintended access to confidential information, and creates an evidence trail for review.
Use it for: chat and agent workflows, retrieval augmented tasks, internal copilots, and any AI feature that touches sensitive data.

Fraud Check AI

What it does: Detects suspicious patterns across documents and data, verifies identity, income and assets, checks for duplicates and tampering, and routes flagged items for review.
Risk reduction: Lowers false approvals, catches manipulated or fabricated submissions, and reduces financial loss from fraud attempts.
Use it for: onboarding packs, KYC and AML, lending and broker submissions, claims processing, and matter or case intake.

Data Exchange secure intake/onboarding replaces risky inboxes

What it does: Structured document collection, checklists, consent capture, automatic reminders and eSignature in one flow.
Risk reduction: Removes ad hoc attachments, wrong recipient emails and missing BCC scenarios that OAIC flags. Provides access controls, SSO and MFA, and tamper evident audit trails.
Use it for: onboarding packs, document fraud check, KYC and AML, lending, matter intake, patient or student enrolment and much more.

Categorise AI auto split and classify

What it does: Advanced AI & ML model that reads any file formats including PDFs, splits them into the correct document types, then applies your taxonomy automatically in seconds.
Risk reduction: Prevents mis filing and accidental disclosure and routes low confidence items to review.
Use it for: lender packages, legal bundles, claim files, admission packs and much more.

Extract AI accurate field capture

What it does: Extracts key fields, tables and line items from PDFs, images and scans into structured data.
Risk reduction: Reduces manual re keying errors that cause compliance and reporting issues and supports privacy by design handling of personal information.
Use it for: invoices, bank statements, payslips, IDs, forms and much more.

Cross-Check AI validate early and catch anomalies

What it does: Cross checks totals, dates and identifiers across documents and periods and flags exceptions for review.
Risk reduction: Detects fabricated or manipulated submissions sooner and reduces false approvals and downstream rework.
Use it for: invoices, bank statements, payslips, IDs, forms and much more.

Redact AI irreversible redaction by default

What it does: Automatically redacts sensitive client data from structure or unstructured documents automatically. Such as TFNs, Credit Card numbers, ABNs, and other sensitive data from working copies and logs every action.
Risk reduction: Supports the TFN Rule and reduces human error types that OAIC highlights including failure to redact and wrong recipient emails.
Use it for: legal & financial documents, healthcare records, compliance and regulatory reporting,large archive and bulk redaction, document archiving, newsroom integrity, automated storage systems and support centre requests, and more.

eSignature and eWitnessing evidence built in

What they do Secure signing and digital witnessing with identity checks, timing and evidence summaries.
Risk reduction Lowers fraud risk in signature flows and creates complete audit trails for Australian Privacy Principles accountability.
Use it for: Contracts, deeds, resolutions, HR forms, Client consent, enrolments, government attestations, and much more.

eVault secure storage and governance

What it does Retention policies, legal hold, immutable logs and access controls.
Risk reduction Limits over sharing and untracked copies and simplifies investigations and regulator responses.
Use it for: Records under retention, legal hold, audit evidence, Financial & legal documents, clinical and student archives, and much more.

AI Agent Marketplace agentic workflows under policy

What it does: Deploy AI agents that execute the steps above with policy as code, role based access and rollback.
Risk reduction: Keeps agentic workflows inside your governance model and logs every step for review.
Use it for: Onboarding, identity verification, lending, reconciliation and claims, matter assembly, vendor onboarding and procurement flows, and much more.

A 90 day secure automation plan

Weeks 1 to 3 Choose one weekly workflow

Select a process with measurable value such as lower business email compromise exposure, fewer inbox chasers or faster approvals. Map inputs and approvals and agree the definition of done.

Weeks 4 to 8 Engineer the data path

Move intake to Data Exchange. Classify with Categorise AI. Capture fields in Extract AI. Validate with Cross Check AI. Produce redacted sharing copies with Redact AI. Collect eSignatures and eWitnessing.

Weeks 9 to 12 Prove and template

Publish before and after metrics including fewer mis sent emails, fewer exceptions and faster cycle times. Template the build and scale to two more processes.

Bottom line

Breaches in Australia are rising in volume and impact. Email, unsecured workflows and manual handling sit at the centre of many incidents. You can shrink risk and cycle time together. Standardise intake. Structure data. Validate early. Redact by default. Then let AI agents move work to done under policy and audit.

Ready to reduce breach risk and ship secure automation
Book a 30 minute session. We will design your first end to end flow with Data Exchange to Categorise to Extract to Cross Check to Redact to Agents.

About DoxAI

DoxAI is your trusted process automation partner, enabling to transition from outdated systems to cutting-edge AI technology. Our platform streamlines the collection, management, processing, and storage of data, enhancing security, reducing operational costs, and boosting customer engagement. DoxAI empowers providers to automate and secure every step of their data and document handling processes. Our suite of products supports end-to-end workflows, from intake to archiving, ensuring privacy, compliance and faster service delivery.

Security at Scale

We also enforce strict security, including encryption in transit and at rest, strong access controls and multi-factor authentication. As a SOC2 Type 2, HIPPA, GDPR and PCI DSS certified organisation, we undergo regular audits and penetration tests to maintain top-tier data protection. We deliver a scalable cloud-based infrastructure that supports your business growth without compromising performance. Our service-oriented architecture automates expansion, and we store data locally to meet sovereignty and regulatory requirements.

Our solutions are agnostic to the medium and easy to integrate into existing workflows or legacy systems via iFrame or API in less than a week.

References

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