AI adoption in Australian Businesses: Where we are now and how DoxAI is driving the future

AI is becoming part of everyday business. From customer service chatbots to smarter data tools, from generative AI to process automation, more companies in Australia are giving it a go. The application for AI is endless and you will be surprised by how many Australian companies are now adopting AI in the end-to-end workflow processes. Furthermore, we will learn how enterprises are embracing AI agents in Australia.
We will take a deep dive into this subject, but cut straight to the chase, presenting powerful metrics that reveal the true state of AI adoption.
According to the Australian Government’s recent update on AI adoption in business, nearly two-thirds of medium to large Australian businesses are now using AI. That’s a huge step forward.
Let’s break it down.
AI Adoption

Source: Australian Government
But what does this really mean for the future business in Australia?
Data shows that more small and medium sized businesses in Australia are embracing AI. In fact, 40% of SMEs are now using AI up 5% from last quarter. Even the smallest businesses are getting involved, with adoption jumping from 25% to 34%. Business owners are starting to see the benefits. AI can save time, reduce errors, and efficient. At the same time, fewer businesses are saying they don’t understand AI or don’t plan to use it. But challenges remain like lack of time, funding, and technical skills.
- For business already adopting AI
Australia is leading the charge in AI adoption, with over 60% of medium to large businesses applied AI, according to the latest government report. But adoption is just the first step. Many businesses still rely on manual work for core processes.
- For business not aware of how to use AI
You have heard about AI. You know its growing. But how does it apply to your business? According to the government’s Q4 report, many businesses are interested in AI but feel unsure about how to begin, mainly due to the complexity, expensive and out of reach for some.
- For business not planning to adopt AI
While AI adoption is growing across Australia, many SMEs still haven’t taken the leap. The recent report shows that some businesses feel AI is too complex, expensive, and not relevant. But the reality is, not using AI could mean missing out on valuable time, money, and competitive advantage.
AI Adoption varies across industries

Source: Australian Government
Recent data shows that the AI adoption in Australia is growing, but the rate varies quite a bit across industries. Retail trade leads the way, with 45% of businesses now using AI. A rise of 8%. Construction is also picking up, with adoption growing to 34%. Agriculture, forestry, and fishing saw the biggest jump, up 21% to 32%.
On the other hand, industries like health and education, hospitality, and manufacturing have seen AI use slow down a little.
Top 5 AI applications for businesses in Australia
More businesses in Australia are turning to AI to improve how they work. According to the latest data, the top five ways companies are using AI today include:

It is very important to note the fact that organisations want true value out of Artificial Intelligence and Agents in their day to day lives. Australian organisations struggle to find a provider who can create these tailored needs from an end-to-end perspective and have the data sovereignty at the same time within the organisation’s ecosystem.
This is where DoxAI steps in. DoxAI have time and again proven to be a unique AI driven solutions provider who can create tailored and custom solutions to accelerate and automate workflows and processes while maintaining data sovereignty in a robust ecosystem. It follows an agnostic and modular approach that ensures scalability and security at every stage.
Top 5 AI applications for businesses in Australia
DoxAI is a process automation partner, enabling businesses to seamlessly transition from outdated systems to cutting edge AI technology solutions. The platform streamlines the collection, management, processing, and storage of data, enhancing security, reducing operational costs, and boosting customer engagement. Click here to check our product suite and 70+ AI micro services.
The solutions from DoxAI were made to help reduce human error, processing times, operating costs, manual process, and complex integrations. If you are looking to improve your ROI, compliance & automation your workflows, be sure not to look elsewhere. We already are providing these solutions and services to 6,902+ Brokers and more than 56 Lenders in Australia. All industries can benefit from our services is finance, legal, healthcare, professional services, education and more.
DoxAI recently introduced AI Agent Marketplace: a secure, self-service platform enabling enterprises to build, anonymise, and deploy custom AI agents via API. An offering unmatched in the market, the Agent Marketplace builds a strong foundation for an ecosystem for businesses delivering an end-to-end process automation, AI Agents, and compliance maintaining data sovereignty and security – all customised and tailored to their needs. Learn more.

What’s next for Australia and AI?
Australia’s growing interest in AI shows a clear shift, businesses are ready to work smarter, not harder. At DoxAI, we are helping shape a future where AI works for everyone in every industry.
So why wait? Let’s have a chat – Book me a free demo
About DoxAI
DoxAI is your trusted process automation partner, enabling to transition from outdated systems to cutting-edge AI technology. Our platform streamlines the collection, management, processing, and storage of data, enhancing security, reducing operational costs, and boosting customer engagement. DoxAI empowers providers to automate and secure every step of their data and document handling processes. Our suite of products supports end-to-end workflows, from intake to archiving, ensuring privacy, compliance and faster service delivery.
Security at Scale
In addition, we enforce strict security measures, including encryption at rest and in transit, robust access controls, and multi-factor authentication. As a SOC2 Type 2, HIPPA, GDPR and PCI DSS certified organisation, we undergo regular audits and penetration tests to maintain top-tier data protection. We deliver a scalable cloud-based infrastructure that supports your business growth without compromising performance. Our service-oriented architecture automates expansion, and we store data locally to meet sovereignty and regulatory requirements.
Our solutions are agnostic to the medium and easy to integrate into existing workflows or legacy systems via iFrame or API in less than a week.