DoxAI | Help

What is the Redact AI service offered by DoxAI?

The Redact AI service automatically removes sensitive information from documents or data files by blacking out or cutting out the selected data in an irreversible manner.

How does the Redact AI service protect sensitive information?

Redact AI service employs advanced AI and ML algorithms to accurately redact confidential data from documents or data files, ensuring that the information cannot be recovered

What kind of information can I redact?

There are two options available for Redaction:

Template
Custom words / selection

How many data redaction templates does the Redact AI service currently offer?

The Redact AI service currently provides 20+ different data redaction templates to remove sensitive information effectively and efficiently from several types of documents.

How can users perform custom redaction using the Redact AI service?

Users can carry out custom redactions by drawing selection boxes or selecting specific text for redaction within the document using the Redact AI service.

What problem does the Redact AI service address for businesses?

Many businesses have faced challenges related to inadvertently sharing confidential information, leading to financial damages and regulatory penalties. Our Redaction Service solves this issue by accurately and efficiently redacting sensitive data.

How does the Optical Character Recognition (OCR) feature enhance redaction?

The Redact AI service combines OCR and automation to enable users to search for specific words, numbers, or phrases across various file types, enhancing the precision of the redaction process.

What languages does Redact AI support?

Redact AI is currently available in English. Currently, email and phone support are also available only in English. We are striving to expand the platform to include more languages soon.

What benefits does the Redact AI service bring to businesses seeking secure redaction processes?

Our Redact AI service offers immediate, automated, and accurate redaction, enables custom redactions, integrates with workflows seamlessly, enhances document security, and ensures compliance with industry standards. Additionally, the service is SOC2 Type 2 certified, meeting compliance and regulatory requirements.

What are the file types and restrictions?

Redact AI accepts PNG, JPG, JPEG, DOCX, DOC and PDF files up to 30MB in size for PDF files, 150MB for DOC file and 4MB for images and a maximum of 200 pages long

How does the Redact AI service integrate with existing workflows?

The Redact AI service seamlessly integrates with established workflows through APIs, UI elements, or IFRAME solutions, ensuring smooth and efficient redaction processes.

What kind of customer support does Redact AI offer?

We provide comprehensive customer support to assist you with any inquiries or issues you may encounter. Our support team is available via email and phone to ensure a smooth experience. You can also reach out to us on: Contact us

Need further information?

Please do not hesitate to reach out to support@doxai.co, we are happy to help you if you need further assistance.